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SECURING THE DENTAL/MEDICAL OFFICE

CONTINUING EDUCATION COURSE - 6 HOURS CE CREDITS

WILLIAM C FRANCIS D.D.S.

WWW.BILLFRANCISACADEMY.COM

CALIFORNIA C.E. PROVIDER NUMBER 3799

The health care industry leads all other industry in nonfatal workplace injuries. 48% of all non fatal injuries from violent acts against workers occur in health care industry. Since 1980, violence has been the leading cause of death for women in the workplace. In California, over 225,000 women are employed in the health care industry, and this does not include registered nurses.

This 6 hours CE course will cover the following topics:

  1. Why and How the Health Care Office is targeted.
  2. The 4 types of Criminals who target our workplaces and homes.
  3. The 4 categories of workplace violence.
  4. How to manage the confrontational patient.
  5. How to prevent workplace violence and how to deal with a violent incident and its aftermath.
  6. The OSHA General Duty Clause and what it means to doctors/owners.
  7. Suggestions for staff handbook modifications and important protocols necessary to reduce the incidence of workplace violence.
  8. Domestic abuse, diagnosis and manifestations in the workplace. (74% of battered women report being harassed by their partner while at work.)
  9. What happens to children who witness or are victims of abuse?
  10. The 12 steps to avoid a stalker.
  11. Rape awareness and prevention techniques. Should I fight back?
  12. Securing your workplace and home - both exterior and interior.
  13. How to put in place an effective after hour's emergency protocol.
  14. Personal safety tips for you and your family.

Dr. Francis can be contacted at: W (831) 475-2833, (831) 688-4100

1779 Dominican Way, Santa Cruz, CA. 95065

bill@billfrancisacademy.com

Curriculum Vitae. references and fee schedules available upon request.

 

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